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RETURN/EXCHANGE

If you for some strange reason aren't happy with you ANNI CERNEA jewelry or it didn't fit properly and you want to exchange it, it's possible to do so within 14 days of purchase.

All returns should be sent back to ANNI CERNEA at your own expense. 

If you want a full refund or exchange the product, please make sure you returned it unused in it's original box. Returned items that are damaged, worn or altered will obviously not be accepted. 

You are responsible for all duties and taxes that are charged for transporting the returned item back to ANNI CERNEA.

A strong recommendation is to use a trackable postage service and retain proof of postage, since we will be unable to accept responsibility for products that are lost or damaged during shipping.

Once we have received and checked your item, we will refund you by your original payment method. Payments can take up to 14 working days to process.

HOW TO RETURN YOUR ORDER

It's really easy, please email us at friends@annicernea.com with your name and order number and if you wish to return or exchange a purchase. We will then provide you with a return code.

Send your return to:

ANNI CERNEA

Floragatan 19

114 31 STOCKHOLM

SWEDEN

If you have any other questions or requests please contact Customer Service at friends@annicernea.com