RETURN/EXCHANGE

NOT FEELING THE LOVE FOR YOUR ANNI CERNEA PURCHASE? NO WORRIES!

If, for any reason, your new ANNI CERNEA piece isn’t quite what you dreamed of, you have 30 days from receiving the package to send it back or exchange it. We're all about making things easy!

HERE’S THE DEAL ON RETURNS:

• You cover the return shipping costs to send your item back to us.
• Want a refund or exchange? Just make sure your item is unused and still in its original box. (Items that look loved or have been on too many adventures won’t make it past our return team!)

Remember, you’re also responsible for any duties or taxes involved in returning the item to us.

PRO TIP: Use a traceable shipping service and keep your proof of postage. We can’t help if things get lost or damaged on the way back.

REFUNDS: Once we receive and inspect your return, we’ll process your refund to your original payment method. Keep in mind, this can take up to 14 working days—so hang tight!

HOW TO RETURN YOUR ORDER:

Returning your item is a breeze. Just shoot us an email at cheers@annicernea.com with your name, order number, and whether you want to return or exchange your purchase. We’ll send you a return code and get you started.

Ship your return to:

ANNI CERNEA STUDIO AB
Nina Einhornsgata 8
113 66 STOCKHOLM
SWEDEN

Got questions, concerns, or just want to chat? Reach out to us at cheers@annicernea.com and we’ll get back to you in no time!